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Have a Question? We Can HelpJust click on a question to view the answer, leave a comment, or submit your own. We look forward to answering all of your questions to the best of our ability. So, if your question, comment, or concern is not listed, please submit it to e-Partners and we'll make sure you get an answer.
How does this web site work?e-Partners in Giving wants to make it as easy and safe as possible for you to make an online donation, specifically for a special occasion or event you might be planning. The web site simply provides a unique way for you to give back – whether you Create a Donation Page for someone you love, or you make a one-time donation to your favorite charity. What are the different types of Donation Pages?You can create a Donation Page for anyone – or anything – at any time with our “Living Donation Page,” but here is a list of more specific Donation Pages that e-Partners in Giving has to offer:
Why should I use e-Partners in Giving to make a donation?Security and convenience are the cornerstones of e-Partners in Giving – not just for the person making the donation, but also for the person or family requesting the donation. We feel like the following components firmly place an emphasis on ease and simplicity. We also feel like these elements make e-Partners in Giving unique:
How do I know my transaction is secure?e-Partners in Giving prides itself on a five-point system to ensure maximum security for its customers and their information:
When development of the e-Partners in Giving web site began, we reiterated the importance of security with our web developers. “You will be fully protected and your customers’ information will be safe!” Do you keep my credit card information on file?No, your credit card information is NOT stored in our system. This is strictly a security measure adopted by e-Partners in Giving. So, do I have to re-enter my information every time I use your web site?Yes….we did this on purpose. Again, our primary focus is your security. Secondly, we didn’t want you to be forced to login by picking some obscure user name and a random password you are probably going to forget sooner than later. Remember: Security and convenience. How will I know that the money I donated made it to the charity?Once you make your donation, e-Partners in Giving will e-mail you a donation acknowledgment (not a receipt). When the money is sent to the designated non-profit organization, you will receive another e-mail notification. e-Partners in Giving will send a database (names, contact information, amount donated) to each non-profit organization. Whether you receive notification or a receipt from the designated non-profit will depend on the organization –strictly a charity-by-charity basis. (If you do not receive notification or a receipt, e-Partners in Giving encourages donors to touch base with the non-profit organization – specifically for tax purposes.) How much does this service cost?If you are setting up a Donation Page, the service is free. The only fees associated with our web site are applied when a donation is made. For each transaction, e-Partners in Giving charges a minimal 4.04 percent processing fee and a$4.15 convenience fee. (Example 1: For a $50 donation, it would cost the donor $56.17 – $2.02 for processing fee and $4.15 for convenience fee; Example 2: For a $100 donation, it would cost the donor $108.19 – $4.04 for processing fee and $4.15 convenience fee.) Where does the $4.15 convenience fee go?In order to maintain a secure and convenient web site for our customers, e-Partners in Giving uses the minimal convenience fee to cover overhead costs (e.g. web hosting, salaries, etc.). It also helps fund unique marketing opportunities, which in turn encourages people to keep giving back. Is my donation tax deductible?In most cases, the answer is yes. It depends on the organization that has been designated to receive the donation. In order for your donation to be tax deductible, the organization must be a 501 (c) nonprofit organization or a religious entity (i.e. church). Most selected charities will fall under this umbrella. (If the cause is listed in the GuideStar database, all donations are tax deductible.) If a donation is NOT tax deductible, donors will be informed before they complete their transaction. Is the 4.04 percent processing fee and/or the $4.15 convenience fee that e-Partners in Giving charges for each donation tax deductible?No. Since e-Partners in Giving is NOT a 501 (c) organization, these minimal fees are not tax deductible. Will anyone know that I made a donation?This was one of the primary catalysts for starting e-Partners in Giving. We felt like people were making donations in honor of someone they love, and that person or their family never knew about it. To answer your question…yes. Unless you opt to remain anonymous, your name, and contact information will be kept in a database only accessible by the person or family that set-up the Donation Page. (The amount of your donation will NOT be included in the database.) This information will be password protected. Guests to each Donation Page will also be able to see if you made a donation, but the amount of your donation will not be listed. Is there a minimum amount someone can donate?Yes. There is a $10 minimum for each donation. Can I make an anonymous donation?Absolutely. Each donor will have the option to keep their information anonymous – name, amount donated, or both – before they complete their transaction. If a certain charity is designated to receive a donation – but I’m not familiar with the organization OR I don’t agree with its principles – can I make a donation in the person’s name to another charity. Every guest to our site will have this option. We will also include your donation in the running total for the person or family who set-up the Donation Page. You will also be listed on the database, which can be used to write thank you notes. I’m not very comfortable on the computer, can I send e-Partners in Giving a check for my donation?Yes. We will make sure your check gets to the designated non-profit organization. We will also include your donation in the running total for the person or family who set-up the Donation Page. You will also be listed on the database, which can be used to write thank you notes. Can I set up a Donation Page and request donations be sent to my church?Yes. We can collect donations for any group or organization as long as we have an address. Is my donation tax deductible?Yes. We will make sure your check gets to the designated non-profit organization. We will also include your donation in the running total for the person or family who set-up the Donation Page. You will also be listed on the database, which can be used to write thank you notes.
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Create Donation PageWe believe that the impact of our wake has the potential to be much more significant than the actual splash we make in our lives. That is why it is our privilege to help with this self-sacrificing opportunity. Let's create a legacy together.
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